Heywood Altrincham, England, United Kingdom
Heywood Altrincham, England, United Kingdom
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About You
Are you a highly skilled and proactive Cloud Hosting Engineer with a passion for problem-solving and a deep understanding of cloud technologies? We're seeking a seasoned technical professional with an excellent understanding of private and public cloud technologies and expertise in infrastructure engineering and related technologies. You will work autonomously on implementation, maintenance, and seamless integration across both private and public cloud environments, all while ensuring optimal performance and uptime.
The Role
As a Cloud Hosting Engineer at Heywood, you will provide expert support for our extensive cloud infrastructure, focusing on the strategic implementation and diligent maintenance of our private cloud and its integration with our public cloud strategy.
What You’ll Do
* Remotely monitor and maintain private cloud infrastructure for optimal performance
* Swiftly respond to and resolve system alerts, collaborating with internal teams and datacentre partners
* Resolve customer issues, escalate where necessary and respond within agreed SLAs
* Provide support and guidance, including explaining technical concepts to non-technical people
* Implement and design infrastructure changes and new cloud projects
* Manage daily system operations, including OS patching, upgrades, monitoring, and backup processes
* Conduct regular Disaster Recovery testing and ensure data integrity
* Maintain stringent security and confidentiality, adhering to industry standards
* Proactively identify and address potential system downtime
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Engineering and Information Technology
Industries
* IT Services and IT Consulting
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Manchester, England, United Kingdom – position details and location updates may appear here as part of the job posting.
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