Join to apply for the Electronic Gaming Host role at Grosvenor Casino
Join Us at Grosvenor Casinos. At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. We’re on an exciting journey of growth to become the UK's most loved casinos. That’s where you come in.
As a valued team member, you’ll receive a range of benefits:
* Hourly pay rate of £12.42
* Tips: Share of uncapped tips
* Premium Pay Night Allowance: an additional £1 per hour after midnight
* Paid breaks
* Holiday Entitlement: 28 days (full-time contracts)
* Legal & General Pension Scheme: 3% contribution
* Life Insurance: coverage provided
* Long Service Awards
* Online learning: access to supplementary online courses
* Uniform: free team uniform
* Retail Discount Scheme: discounts at selected retailers
* Employee Assistance Programme: support and resources
* Food and Soft Drinks Discounts
Job Description
As an Electronic Gaming Host, you’ll be the welcoming face of our electronic gaming floor, connecting with guests and ensuring they feel valued and entertained. You’ll create a vibrant, engaging atmosphere and deliver thoughtful service to make each guest’s visit exceed expectations.
Responsibilities
* Greet and attend to guests; foster a welcoming, entertaining environment
* Deliver high standards of customer service and guest care
* Contribute to a positive team atmosphere and consistent service levels
Qualifications
* Understanding of the electronic gaming offer within the unit and willingness to learn more about this product area
* Experience in a hospitality role
* Positive attitude, strong customer service and social skills
* Willingness to be a team player and maintain high service standards
Additional Information
Be Part of What’s Next — we’d love to hear from you if you’re looking for more than a job and want to be part of a team that values passion, performance and care. We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone
We’re committed to creating a welcoming and inclusive workplace. If you need any adjustments as part of your application or interview, let us know — we’re happy to help. This role operates in a 24/7 casino environment and requires flexibility to work night shifts and weekends. Candidates must be 18+ and have the legal right to work in the UK. A Personal Functional Licence is required for the job role.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Customer Service
Industries
* Gambling Facilities and Casinos
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