Administrator/Customer Care,
Longtown, Carlisle,
Monday to Friday, 37.5hrs per week
£12.64 per hour.
Our client a well-established, reputable employer is looking for a temporary Administrator to join the business for approx. a 6 week period, the role could lead to a permanent position for the right candidate.
You will be responsible for carrying out daily administrative and pricing-related tasks to ensure accurate billing, service alignment, and depot coordination. You will manage discrepancy investigations, process price amendments, and liaise with depots to update and action jobs in line with agreed processes and timescales. This role plays a key part in maintaining financial and operational accuracy across the Customer Care function.
Experience required
Previous experience in administration, pricing, or operational support.Skills
Excellent written and verbal communication skills.
problem-solving skills able to triage, escalate, and negotiate effectively, whilst using your own initiative.
Excellent attention to detail, accuracy in data entry, and time management skills.
Ability to investigate discrepancies and work to deadlines.
Organised - able to manage inboxes and reporting tasks with ease.
Competent with CRM or ticketing systems, and Microsoft Office.
Ability to communicate at all levels, both internally and externally.
Ability to work under pressure in a fast-paced environment.
Excellent numerical and analytical skills, including experience of spreadsheets and computer-based systems, including Microsoft products.To apply for this role please email an up to date CV or call Adecco on (phone number removed)
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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