We're looking for a reliable Monitoring Officer to join the team at our Alarm Receiving Centre in Glasgow.
We offer:
* 33 days' annual leave
* Flexible leave
* Generous employee discounts
* Private healthcare
* Workplace pension
* ...and much more
Hours
Full time: Four shifts on and four shifts off, rotational day and night, 12 hour shifts
About the role
As a Monitoring Officer, you'll work in our state-of-the-art Alarm Receiving Centre, ensuring that all current processes and policies are adhered to at all times.
You'll have experience of working in a control room and have a current SIA Public Space Surveillance licence. An ability to work and concentrate under pressure is key, as is meticulous attention to detail.
This is a customer-focused department, so this role will be a great fit for someone who loves working with people and as part of a team!
Day-to-day duties
* Monitoring alarm activations and following correct procedures and escalation processes as required
* CCTV monitoring
* Lone worker monitoring
* Regularly liaising with alarm engineers, customers and contractors
* Making changes to relevant databases where appropriate
Essential skills and requirements
1. Knowledge of a...