Location/s: Glasgow or Manchester, UK
Relocation supported: Not supported, but internal applications are welcome
Recruiter contact: Laura Kennedy
Hiring manager contact: Hayley Currie
Mott MacDonald is a global engineering, management and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices.
About the business unit
Mott MacDonald’s support services are the driving force behind our organisation, enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business, specifically designed for our global reach.
Overview of the role
The HR Shared Services Administrator will be based in our Glasgow/Manchester city centre office; you may be required to travel to our alternative office for business needs (training, team meetings etc). We do not expect this to be more than once every couple of months.
Our office location offers ample opportunity to work alongside other members of our HR community, which naturally maximises your exposure to HR. As part of the HR Shared Services team, you will have exposure to the full scope of an employee’s lifecycle. We are looking to fill this role quickly, so encourage early applications as interviews will commence as soon as possible. This is an excellent opportunity to take your first step into our HR team at Mott MacDonald.
Key responsibilities and duties
* Case Management through the Mott MacDonald MyHR system
* Cases will include requests such as reference requests, contractual changes, family‑friendly, resignations, new starters, probation etc.
* Gain knowledge and understanding of the processes within the HRSS team
* Answer calls into the HRSS team in a timely manner
* Become familiar with the requests that come through to the HRSS inbox and gain an understanding of how to process them
* Process accurate information within multiple HR systems
* Report and complete actions required for monthly or ad‑hoc reports such as audit reports, payroll reports, starters/leavers and long‑service awards
* Provide support when requested for other ad‑hoc tasks/projects
* Conduct monthly 1‑2‑1s through Connect People
Candidate specification – Essential
* Strong administration background
* Customer‑service experience
* Experience working in a process‑driven environment
* Experience with Microsoft packages: Teams, Excel, Word etc.
* GDPR knowledge and understanding of data privacy
* Experience in using ServiceNow or handling a busy inbox
Please note that this role will close for applications on Friday 12th June.
UK Immigration
Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in the future.
Agile working
At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We offer a hybrid working policy that embraces your well‑being, flexibility, and trust.
Equality, diversity, and inclusion
We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.
Accessibility
We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you.
Benefits
Financial wellbeing
* We match employee pension contributions between 4.5% and 7%.
* Life assurance up to 4× your basic salary, with an option to increase the level of cover to 6× your salary.
* Our income protection scheme provides a financial benefit, as well as absence and return‑to‑work support due to long‑term illness or injury.
* Flexible benefits, including increased life assurance cover, critical‑illness insurance, payroll saving and will writing.
* As an independently owned business, we share the financial success of the business with all our colleagues in various ways, including annual bonus schemes.
Employee Ownership
* Our employee ownership model means no external investors, just us—creating a culture of shared success.
* Our employees have a stake and a voice in our business, giving them a direct connection to our success through personal and group performance bonuses.
* As your career grows, so does your stake, recognising your long‑term impact and contribution.
* Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future.
* For our senior roles you will have a direct pathway towards ownership from day one.
Health and wellbeing
* Private medical insurance for all UK colleagues.
* Health cash plan to support you with everyday health costs and treatments.
* Access to Peppy, providing free support from menopause experts for all UK colleagues.
* A variety of wellbeing support is available through our comprehensive wellbeing programme, including access for you and your family.
* Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.
Lifestyle
* A minimum of 33‑35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
* Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
* Variety of employee saving schemes and discounts from high‑street retailers.
Enhanced family and carers leave
* Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
* Our shared parental leave matches maternity leave, meaning we pay up to 24 weeks at full pay.
* Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.
Learning and development
* Primary annual professional institution subscription.
* A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training and self‑development options.
Networks, communities, and social outcomes
* Join a wide range of groups, including our Advanced Employee Networks which support our LGBTQ+, gender, race, ethnicity, disability and parents/carers communities.
* Make a difference within our communities through our social outcomes.
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