Job Title: Motor Fleet Claims Handler
Location: Hitchin (Hybrid)
Salary: £30,000
We're working with a growing and well-respected insurance business in Hitchin that is looking to welcome a Motor Fleet Claims Handler to their friendly and supportive team. This is a hybrid role, offering a great balance of office collaboration and home working. It's ideal for someone with a couple of years experience looking to make a move to a company with a well worn path to leadership.
The Role
As a Motor Fleet Claims Handler, you'll be the person customers rely on when they need help the most. From the moment a claim is reported through to resolution, you'll manage the process with empathy, professionalism, and efficiency.
You'll support fleet clients following motor incidents, ensuring claims are handled smoothly while keeping customers informed and reassured throughout the process.
Key Responsibilities
1. Managing motor fleet claims from first notification through to settlement
2. Providing clear and supportive communication to customers following incidents
3. Investigating claims and gathering relevant information and documentation
4. Liaising with insurers, repairers, engineers, and other third parties
5. Ensuring claims are handled in line with company procedure...