Location: Across our 10 charity shops within the Five Towns area
Salary: £23,950 (FTE)
Hours: 22.5 hours per week (including weekend working)
About the Role
In this varied and rewarding role, you’ll be covering for Shop Managers during periods of absence and supporting ongoing operational needs across multiple sites. You’ll help maximise income through great customer service, attractive merchandising and effective stock handling, all while championing our Hospice’s vital work in the community.
Key Responsibilities and Qualifications
* Have Retail Experience And Strong Customer Service Skills
* Be able to merchandise stock effectively and handle donations
* Be friendly, flexible, and able to work independently
* Be willing to work across multiple locations local to the Hospice
* Have a full driving licence and access to your own vehicle (desirable)
* A commitment to the Hospice’s values and mission
Why You’ll Love Working With Us
In our most recent staff survey:
* All of our staff felt they make a real difference and are proud to work for the Hospice
* 97% of employees said they enjoy working with our team
You’ll become part of a passionate team helping raise vital funds to support patients and families across our community. We offer training, support, and a chance to develop your retail career while making a real difference.
Benefits include
* 27 days annual leave plus bank holidays (pro rata)
* Ongoing learning and development opportunities
* Enhanced sick pay and contributory pension scheme
* Staff wellbeing support, including Employee Assistance Programme
* Eligibility for Blue Light Card discounts
* Discounted on-site meals during working hours (at the Hospice only)
* Discounted local gym memberships
* Ongoing training and career development opportunities
* Annual salary review
For more information or an informal chat about the role, please contact Kevin Hogarth, Retail Operations Manager:
📧 khogarth@pwh.org.uk
📞 01977 708868
Closing date: Sunday 11th January 2026 at 11:59pm. We are conducting interviews throughout the listing and may close applications early.
Please note: any job offer will be conditional upon a satisfactory Disclosure and Barring Service (DBS) check and providing Right to Work in the UK and 2 references.
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