As our Customer Advisor in our Shrewsbury Store, you'll join a friendly team that connects Neals Yard Remedies with customers. You’ll support the Store Manager to maximise sales opportunities by using a warm, caring approach to build lasting relationships with inspired customers. You’ll be part of a knowledgeable and friendly team passionate about sharing experience on skincare, wellness, and therapies, giving expert advice to guide customers in finding the best products for their needs. You’ll demonstrate products, including mini‑facials and arm massages, and handle ever‑changing priorities with ease.
You’ll be a real people person, naturally friendly and approachable with a caring attitude, and comfortable demonstrating products to customers. This is the perfect opportunity to showcase your storytelling ability to bring our beautiful products to life.
What You’ll Have
* Friendly and approachable with a passion to learn
* Confident building great relationships
* Excellent customer service skills
* Keyholder responsibility
* Strong knowledge, skills and experience in a busy environment
* A positive ‘can‑do’ attitude
* Passion for and/or knowledge of beauty, skincare, wellness, and natural therapies
* A great team worker who is inspired to deliver great results
* A passion and commitment to learn about beauty, skincare, products, and wellness therapies
* Able to work flexible hours as required
What You’ll Get
* Generous employee discount
* Company pension
* Group Life Assurance
* Long service benefits
* Paid community days25 days annual leave plus Bank Holidays (Full Time)
* Employee Assistance Programme
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