Due toincreased demand, we are looking for a Health Care Assistant/Phlebotomist tojoin our friendly Practice family.Oswald Medical Centre is an award-winning Practice serving over 16,000patients. We are based across 3 sites inAccrington, Oswaldtwistle and Blackburn.We pride ourselves on our approach to providing caring services andoffer a range of standard NHS and enhanced services including minor surgery.
We are looking for a competent Health Care Assistant/Phlebotomist who can work independantly and also as part of a team. The successful applicant should have had prevous experience of working in a busy GP surgery carrying out a variety of duties to meet the needs of the practice patients.
Main duties of the job
To provide a high-quality care service based on theneeds of the Practice population which includes treatment, screening,preventative care, and patient education. Assisting GPs/PN/NA
To manage patients with chronic disease, running specificclinic sessions and supporting the maintenance of robust call and recallsystems
* Venepuncture and other skill-based tasks
* Home Visits to Housebound Patients to Manage Long TermConditions
* Assist with Minor Surgery Aseptic Technique
* Looking at the Unmet Needs of all the patients with LTCincluding Housebound
* NHS Health Checks
* Function as chaperone when required
* Undertake health promotion to help educate patients
* Weighing & Measuring Patients
* Undertake Opportunistic Screening
* Update Care Plans and inform all people involved in thepatients care
* Health Promotion Provide individual advice on SmokingCessation, Health Eating & Refer to in-house staff H&WBC, SocialPrescriber
* Develop & Maintain Health Promotion Material with thePractice/Notice Boards
* Refer to other agencies as appropriate
* Infection Control Apply Infection Control Measuresaccording to local and national guidelines. Support patients and colleaguesin adopting sound infection control measures.
* Safeguarding Adults/Children
* Competent in Anaphylaxis and Resuscitation Techniques
* Assisting with Flu Clinics
* 24 Hours ECGs after completing required training
About us
Our Organisation
At Oswald medical Centre weare united by a culture of compassion, professionalism and collaboration.Our Team is deeply committed to delivery patient-centre high-quality care in asafe, welcoming and non-judgemental environment.
We are a team that valuesbeing approachable, supportive, and flexible - not just for our patients, butfor one another. We take pride in being a skilled and empathetic team,able to work under pressure while maintaining a calm, caring and respectfulapproach.
We believe in honesty,openness and equality, fostering a workplace where everyone feels heard, valuedand appreciated. Through strong leadership and continuous improvement, westrive to create a service that is accessible, effective and truly responsiveto the needs of our diverse community.
Our culture is built onteamwork and trust with regular communication, mutual respect and sharedresponsibility at its heart. We honour the work-life balance of our staffthrough supportive policies, flexibility, and meaningful recognition of theirhard work and dedication.
Together we are more than aMedical Centre - we are a family-oriented team working towards a common goal,delivering excellent, equitable care while supporting each other to grow,thrive and made a difference.
Job responsibilities
* To manage patients with chronic disease, running specificclinic sessions and supporting the maintenance of robust call and recallsystems
* Venepuncture and other skill-based tasks
* Home Visits to Housebound Patients to Manage Long TermConditions
* Assist with Minor Surgery Aseptic Technique
* Looking at the Unmet Needs of all the patients with LTCincluding Housebound
* NHS Health Checks
* Function as chaperone when required
* Undertake health promotion to help educate patients
* Weighing & Measuring Patients
* Undertake Opportunistic Screening
* Update Care Plans and inform all people involved in thepatients care
* Health Promotion Provide individual advice on SmokingCessation, Health Eating & Refer to in-house staff H&WBC, SocialPrescriber
* Develop & Maintain Health Promotion Material with thePractice/Notice Boards
* Refer to other agencies as appropriate
* Infection Control Apply Infection Control Measuresaccording to local and national guidelines. Support patients and colleaguesin adopting sound infection control measures.
* Safeguarding Adults/Children
* Competent in Anaphylaxis and Resuscitation Techniques
* Assisting with Flu Clinics
* 24 Hours ECGs after completing required training
* Administration
* To maintain accurate patient records and enter onto thecomputer using agreed Snomed Codes
* Ensure accurate completion of all necessary documentationassociated with patient health care
* To collect data and participate in regular Practice auditand research projects
* To contribute to the preparation of any Practicedevelopment plans
* Mental Health Recognises and is aware of appropriatereferral mechanisms for family violence, substance a use and addictivebehaviours
* General
* To maintain a safe and therapeutic environment for all staff,patients, carers, and co-workers from other agencies. Ensure all statutoryregulations (e.g. Health & Safety, COSHH, etc) are implemented andadhered to
* To always promote a professional approach by attire andattitude to patients and staff both in and out of the Practice
* To maintain own continuous professional development andensure PDP kept up to date in line with the requirements of the Practice
* Attend and participate in staff and Practice meetings andin-house clinical training sessions
* Any other reasonable duties that may be required from time-to-time
Person Specification
Experience
* Experience of working within a Primary Care Nursing Team
* Experience of dealing with Vulnerable Patients
* Experience of working in a GP Practice
Qualifications
* HCA & Phlebotomy Qualification or equivalent
* Training in chronic disease management
* Educated to GCSE Level or above
* Experience of dealing with Long Term Conditions
* HCA working in Primary Care
* Time Management
* Smart, polite, and confident
* Planning and organising
* Performing under pressure
* Using initiative
* Initiative-taking
* Flexibility
* Confidentiality
* Knowledge of Clinical Governance
* Health Promotion
* Working with EMIS Web
* Quality & Outcomes Framework
* Quality Framework
* Knowledge of Clinical Audits
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experienceDepending on Experience
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