Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to yourmunity and make a real impact.
Job Overview
Excited to grow your career?
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving andmunication to Citi's Technology Chief Operating Office.
By Joining Citi, you will be part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Operational Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basicmercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developedmunication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area throughplex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
What you'll do
1. Establishes and oversees the application of operational risk policies, technology and tools, andernance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
2. Independently assess' risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
3. Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans)
4. Resolves transactional level escalationsing from the vendor or internal partners
5. Analyses a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
6. Monitors goals are met through performance, risk and relationship oversight of our extended supply chain
7. Collaborates to resolve any issues which fall within the terms of the contract.
8. Develops and maintains relationships across the business users and Lines of Defence to better understand and deliver customer requirements by responding to changes in the internal and external business environment
9. Has the ability to operate with a limited level of direct supervision.
10. Can exercise independence of judgement and autonomy.
11. Acts as SME to senior stakeholders and /or other team members.
12. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by drivingpliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
What we'll need from you
13. Previous experience of Operational Risk policies, technology and tools.
14. Understanding of Risk Management Technology.
15. Experience navigating and networking across an enterprise utilizing internal and external resources
16. Third Party Oversight/Vendor Oversight experience preferred
17. Business writing experience preferred
18. In depth knowledge of Mortgage Servicing Operational processes and technology platforms supporting the Operations.
19. Analytical Thinking
20. Controls Design
21. Policy procedure and regulation
22. Risk Control and Monitoring
23. Risk Identification and Assessment
Education
24. Bachelor's degree/University degree or equivalent experience
25. Master's degree preferred
What we can offer you
We work hard to have a positive financial and social impact on themunities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive apetitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
26. Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
27. A discretional annual performance related bonus
28. Private medical insurance packages to suit your personal circumstances
29. Employee Assistance Program
30. Pension Plan
31. Paid Parental Leave
32. Special discounts for employees, family, and friends
33. Access to an array of learning and development resources
Alongside these benefits Citi ismitted to ensuring our workplace is where everyone feelsfortableing to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Risk Management ------------------------------------------------------
Job Family:
Operational Risk ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Most Relevant Skills
Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.------------------------------------------------------
Other Relevant Skills
Forplementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable amodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View Citi's EEO Policy Statement and the Know Your Rights poster.
Job ID 25890739