About the role As a Resolution & Tribunal Officer, you will play a key role in managing and responding to appeals made to the First-tier Tribunal (Special Educational Needs and Disability), ensuring that all statutory responsibilities and deadlines are consistently met. You will act as a central point of contact, guiding families, professionals, and internal teams through what can be a complex and sensitive process. Key Responsibilities Manage and oversee all appeals made to the First-tier Tribunal, ensuring timely and compliant responses. Prepare high quality case statements, documentation, and evidence bundles in line with statutory requirements. Represent the Local Authority at tribunal hearings, articulating the Council's position clearly and professionally. Facilitate mediation discussions where appropriate to resolve disputes early and avoid escalation. Work closely with parents, carers, young people, advocates, and legal representatives to promote constructive communication. Liaise with educational settings, SEND professionals, social care teams, legal departments, and external agencies. Provide clear advice and guidance to colleagues involved in the preparation of tribunal information or evidence. Maintain accurate, detailed case records and documentation throughout the tribunal and resolution process. Ensure compliance with SEND Code of Practice, tribunal regulations, and internal policy requirements. Track deadlines a...