Lead Test Engineer
Pay up to £87,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
DWP. Digital with Purpose.
We are looking for a Lead Test Engineer to join our community of tech experts in DWP Digital.
You'll lead some of our test engineering teams, supporting projects, programmes, and live services across our digital landscape. You'll help define what is meant by test engineering in DWP and positively impact millions of UK citizens by ensuring robust services which really work.
In DWP Digital, we are using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?
* Experience testing in complex enterprise voice domains, supporting new projects and maintenance of solutions including software & hardware.
* Excellent communicator who can coach, collaborate, influence, develop, and lead multiple diverse teams.
* Influencing decision makers and key stakeholders to help support and define the strategic vision of solutions.
* Knowledge of a programming language (such as Java, JavaScript), technology, and general testing engineering frameworks and tools including voice applications testing tools such as Cyara, Empirix, Nectar CS.
* Ensures that both functional and non-functional needs are embedded in the development & testing of solutions.
* Ability to understand, review and implement the latest practices, principles, and processes, driving towards whole team quality.
You and your role
As a Lead Test Engineer, you will be leading multiple teams of test engineers across a plethora of projects, programmes, and live services as part of our Digital Channels team.
This is a large-scale programme which will transform how users interact with DWP.
Our role is to transform the way in which we interact with customers and then to provide a safe, cost-effective service for them through our brilliant front-line colleagues. Our vision is all about 'Connecting our customers whilst transforming our services'.
We focus on a number of key themes, such as:
* Migration to digital interactions from paper interactions.
* Introducing new channels such as WebChat, Email, and SMS - increasing first contact resolution.
* Improving the overall efficiency of the Department by enabling new capabilities.
You'll be developing robust test strategies to ensure effective and efficient testing on these new and updated products, and liaising with our wider test and digital community to lead on best practice and shared strategy.
Details. Wages. Perks.
Location: You'll join us in one of our brilliant digital hubs in Manchester, Birmingham, Blackpool, Leeds, Newcastle, or Sheffield, whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £87,740.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £22,466 per year.
Holidays: A generous leave package starting at 26 days rising to 31 days over time.
You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
* An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100).
* Flexible working including flexible hours and flex-friendly policies.
* Time off volunteering and charitable giving.
* Bring your authentic self to work with 'I Can Be Me in DWP'.
* Discounts and savings on shopping, fun days out, and more.
* Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference.
* Sports and social activities.
* Professional development, coaching, mentoring, and career progression opportunities.
Process:
We know your time is valuable so our application and selection process is just two stages:
1. Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
2. Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
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