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Learning & development manager

London
Retirement Villages Group
Learning and development manager
Posted: 10 December
Offer description

We are seeking an experienced and proactive Learning & Development Manager to design, deliver, and continuously improve learning activity across RVG. This role is central to building organisational and people capability, shaping development pathways, and embedding a culture of growth, performance, and talent retention.

You will work closely with teams, managers, and key stakeholders to understand capability needs, design effective learning solutions, and lead impactful L&D initiatives that directly support business performance.

This is an exciting opportunity for an L&D professional who thrives on impact, collaboration, and creating future-ready talent programmes.

This role is ideally full time; however, we would also consider candidates wishing to work 4 days per week.


Key Responsibilities


Business Partnering

* Provide strong business partnering support, advice, and guidance on all L&D matters.
* Work collaboratively with teams, managers, and stakeholders to support capability and skill development across RVG.
* Lead new L&D-related projects aligned to organisational priorities and objectives.
* Develop, review, and maintain L&D policies and procedures.
* Support the induction process for new starters.
* Manage relationships with external partners, suppliers, and consultants.


Learning & Development

* Lead L&D projects and initiatives that support organisational capability.
* Promote and embed a coaching and mentoring culture.
* Partner with the Head of HR in the annual Talent Review process.
* Support the creation of individual development plans and succession plans for high-potential employees.


Training & Development

* Assess capability and training needs across teams and departments.
* Design and deliver high-quality training programmes (induction, leadership, personal development, and more).
* Coordinate training schedules, venues, logistics, and attendance.
* Select and manage external training providers as needed.
* Develop and maintain the Annual Company Training Plan.
* Evaluate L&D interventions, reporting on effectiveness, KPIs, and return on investment.


Compliance & LMS

* Oversee all compliance learning and completion rates via the Learning Management System.
* Maintain the Compliance Matrix and ensure annual reviews with stakeholders.
* Fully own the management and upkeep of the LMS.
* Design, develop, or procure digital learning content to meet business needs.


Talent Pathways & Career Development

* Advise on professional and academic qualification pathways.
* Develop and implement a Skills & Competency Framework for all roles.
* Build clear career pathways for key roles across RVG.
* Continuously refine and improve the induction and onboarding journey.
* Own and maximise use of the Apprenticeship Levy.


Reporting & Budget

* Produce monthly compliance reports and quarterly L&D KPIs for the board.
* Support the Director of People & Change in planning and managing the training budget.


Experience & Attributes


Attributes

* Exceptional organisational, planning, and communication skills.
* A proactive, supportive team player with strong stakeholder management skills.
* Customer-focused with excellent problem-solving capability.
* Discreet, diplomatic, and able to maintain confidentiality at all times.
* Confident working autonomously or collaboratively.
* Skilled at building credibility and delivering practical, impactful solutions.


Experience

* 4–6 years’ experience in Learning & Development.
* Proven experience developing teams, managers, and talent pathways.
* Experience across both large organisations and SMEs, with an understanding of scalability and agility.
* Strong knowledge of MS Office and LMS platforms.
* A full UK driving licence and access to a vehicle, with the ability to travel across the UK as required (business mileage reimbursed).


Why Join Us?

You’ll play a pivotal role in shaping our people development culture and ensuring our teams have the skills, knowledge, and support they need to grow. This is an opportunity to lead meaningful L&D activity and make a lasting impact on RVG.

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