Join to apply for the Work Area Manager - Late Shift role at Royal Mail.
Salary £35,294 - £38,207 (dependent on experience), 10% bonus potential, 25 days annual leave and generous pension scheme.
Full time, Permanent.
Bristol Mail Centre, Filton, Bristol, BS34 7ST.
Shift patterns: Monday to Friday, Hours between 14:24 - 22:36. Due to operational needs flexibility is required.
What does the role involve?
Leading a dedicated team of full and part time employees, you’ll hold regular one-to-one and team meetings and review the area’s performance and plans on a daily basis. Championing health and safety initiatives, increasing efficiency, and identifying areas of improvement are essential to your role. Supporting the Shift Manager, you will provide a high quality of service to our customers and ensure all operational targets are met. With line management responsibility you’ll manage your team’s sick absence, attendance, training and development and you’ll get involved in our programme of continuous improvement.
What skills and experience are we looking for?
* Leadership Focus: Ensures the basics are right, takes a 'one company' approach, creates positive energy, implements strategy, takes account of relevant issues. Uses platforms to recognise superstars, appeals to both the heart and the brain when communicating.
* People Focus: Understands the value of diversity & inclusion, uses delegation, coaching, empowerment and feedback, identifies and develops talent, collaborates, takes time to know and understand others needs and perspectives, ensures a supportive environment where achievements are recognised.
* Resilience Focus: Is approachable, provides reassurance to others, agile in adapting to new challenges, communicates regularly and informally, deals with ambiguity, is positive and realistic even under pressure.
* Achievement Focus: Ensures 'best day every day' by implementing standards of excellence, asks questions of others, shares learning, provides guidance. Builds confident teams using a coaching style and ensures others are held accountable. Uses resources to ensure delivery. Keeps promises. Is trusted by teams and colleagues.
* Improvement Focus: Implements transformation, reduces costs and ensures value for money, embraces innovative work practices, makes rational and informed decisions, identifies improvements to ways of working across areas of the business, implements new processes and services to meet changing customer needs.
* Customer Centric Focus: Implements a customer-first culture, introduces ways to improve the customer experience, puts the customer at the heart of decision making, monitors goals for customer service, promotes investment and change which improves the end to end customer experience.
Application process
If you are interested in applying, please complete your application online and submit your current CV.
Assessment
The assessment is designed to enable you to showcase your suitability for management positions within Royal Mail. You will take part in a capability-based interview and a short management scenario exercise provided on the day.
Job reference number: 331992.
About Royal Mail
At Royal Mail we connect companies, customers and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 30 million addresses. We are focused on being recognised as the best delivery company in the UK and across Europe.
We are committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. We especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
For more information on Royal Mail Group and our values please visit https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: Saturday 20th December. Please note, this advert may close early if the appropriate number of applications has been reached.
Interviews expected: Early January.
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