2 James Fenton Way, Sheepcotes, Chelmsford, CM2 5AN
* Days of Work: Monday to Friday
* Hours of Work: 11:00 - 19:30
* Contract Type: Permanent / 40 Hours Per Week
* Salary: circa £40,000 plus Bonus
* Location: DPD Chelmsford, 2 James Fenton Way, Sheepcotes, Chelmsford, CM2 5AN
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world‑class service. You will be in a busy and fast‑paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
Job Description
We are currently recruiting for an experienced Shift Manager to help strengthen our depot operations team.
Responsibilities
* Achieve depot objectives relating to operational performance
* Ensure compliance with all company and legislative requirements
* Meet financial targets and objectives
* Deliver outstanding customer service
* Handle HR tasks and responsibilities
* Effective management of employees, maintenance of company operating standards and ISO operating procedures specific to your accountability area
* Oversee accurate processing of collections and returns to the depot
* Ensure collection service targets are achieved
* Ensure depot targets for early volume are achieved
* Ensure company target for collection ETAs is achieved
* Ensure company target for Saturn Success is achieved
* Analyse and update all relevant systems and reports in a timely manner
Qualifications
* Experience in fast‑paced operations with proven people‑management skills, involving direct accountability for motivating and leading a high‑performing team
* Strong communication skills with the ability to inspire, motivate and manage a team
* Decisive and effective decision‑making, problem‑resolution and time‑management skills
* High levels of resilience, self‑motivation and flexibility
* Excellent computer skills, including Google Chrome applications
* Capability to produce comprehensive reporting and analyze data
* Vigilance for unscrupulous activity, taking swift appropriate action when required
* Demonstrates the core DPD DNA values: Passion, Respect, Honesty, Flexibility, Caring and Accountability
Benefits
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 × salary on joining the pension scheme
* Free onsite car parking for all employees
* Health kiosks visiting every location
* Discounted shopping from hundreds of retailers, including up to 5 % off supermarket shopping
* Milestone days off to celebrate with your family and friends
* For employees who regularly use a screen, free eye tests and support with the cost of glasses
* Job security, competitive salary, and the opportunity for career progression within the company
DPD is a Valuable 500 company and a Disability Confident Employer.
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