We are looking to recruit a MedicalAdministratorto joinour friendly Practice team in Romford. North Street Medical Care is a high achieving surgery with over 21,100 patients over two sites; North Street Practice and at the Chadwell HeathHealth Centre in Ashton Gardens. The candidate may be required to work at bothsites as requested on occasions. The MedicalAdministratorwe are looking for must have previous administration experience in a GP surgery, good communication skills, attention to detail, a 'can-do' attitude and is able to deal with both patients and surgery staff face to face and over the telephone in a professional manner. The role is for 37.5 hours per week Monday to Friday from 9 am till 5 pm. We would consider part time hours over 5 days not less than 33 hours per week.
Main duties of the job
The job holder is responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to,the processing of information (electronic and hard copy) in a timely manner, liaising with team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS). Processing SARS and PMARs in an accurate and timely fashion. To assist in other administration areas as needed.
About us
Our clinical team includes, GPs, Nurse practitioner, Nurses, HCAs, Pharmacists and Paramedics. We are proud to be a training practice. We operate over two sites, which is at North Street and Chadwell Heath.
Job responsibilities
The MedicalAdministratorat North Street Medical Care is responsible for undertaking a wide range of secretarial duties and theprovision of administrative support to the multidisciplinary team. Duties can include but are not limited to,the processing of information (electronic and hard copy) in a timely manner,liaising with team members and external agencies such as secondary care andcommunity service providers in accordance with current policies, including theuse of the electronic referral service (ERS).
Processing SARS and PMARs in an accurate and timely fashion. To assist in other administration areas as needed.
The right candidate must display a positive 'can-do' attitude and a team player.
Please see the detailed Job Description attached for more information.
Person Specification
Experience
* Experience of working with the general public
* Experience of administrative duties
* Experience of working in a health care setting
* Excellent communication skills (written and oral)
* Clear, polite telephone manner
* Competent in the use of Office and Outlook
* EMIS
* Effective time management (Planning & Organising)
* Ability to work as a team member and autonomously
* Good interpersonal skills
* Problem solving & analytical skills
* Ability to follow policy and procedure
* Polite and confident
* Flexible and cooperative
* Motivated
* Forward thinker
* High levels of integrity and loyalty
* Sensitive and empathetic in distressing situations
* Ability to work under pressure
* Flexibility to work outside of core office hours
Qualifications
* Educated to GCSE level or equivalent
* GCSE Mathematics & English (C or above)
* NVQ Level 2 in Health and Social Care
Skills and Knowledge
* Effective time management (Planning & Organising)
* Ability to work as a team member and autonomously
* Good interpersonal skills
* Problem solving & analytical skills
* Ability to follow policy and procedure
* Polite and confident
* Flexible and cooperative
* Motivated
* Forward thinker
* High levels of integrity and loyalty
* Sensitive and empathetic in distressing situations
* Ability to work under pressure
* Flexibility to work outside of core office hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experienceBetween £ 12.48 and £ 13.10 depending on experience
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