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Broker business development manager, lombard

Newcastle Upon Tyne (Tyne and Wear)
RBS
Business development manager
Posted: 7 January
Offer description

Join us as a Broker Business Development Manager in Lombard

* You'll be acting as a relationship manager for a panel of brokers and working with the marketing teams on our growth strategy
* We'll look to you to develop productive relationships with brokers to make sure they understand the business proposition and deliver fit for purpose client solutions
* You'll have a pivotal role as you support the development of the bank and grow accounts to meet our needs and strategy


What you'll do

In this key role, you'll be acting as a first point of contact for all broker queries, efficiently resolving them and providing high levels of support. As a Broker Business Development Manager, you'll also collaborate with other teams across the bank to provide a coordinated.

In addition, you'll also be:

* Coordinating broker conferences, sales activity, communication plans and broker marketing
* Communicating any changes in criteria or product in a timely manner
* Maintaining a strong knowledge and awareness of the products and proposition
* Escalating feedback to the management team for action and supporting the improvement of our customer journey
* Monitoring and progressing enquiries and dealing with breaches and non-compliance payment issues


The skills you'll need

To excel in this role, it would be advantageous to have experience in managing brokers in a financial services environment. We're looking for someone who has good relationship and account management skills who can multi-task in a high pressure environment.

Due to the nature of the role, it's essential that you hold a Diploma in Lending Skills professional qualification or be prepared to work towards this qualification within the first 12 months of taking up the role.

You'll also demonstrate:

* Strong business awareness and knowledge of commercial banking
* An interest in the wider financial services disruption
* Excellent organisational skills
* Experience of MS Office, PowerPoint and Excel
* Excellent verbal and written communication skills

Hours

35

Job Posting Closing Date:

21/01/2026Ways of Working:Hybrid

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