Job Summary
Sandy Health Centre is a medium sized teaching practice, based in the centre of Sandy, we offer plenty of opportunity to learn and develop your skills. We are looking for enthusiastic individuals with a willingness to learn and take on new tasks. There are countless opportunities when working in General Practice and there will be opportunities to use skills such as IT, Admin, Customer service and many others depending on the individual skill set.
Main duties of the job
To be responsible for undertaking a wide range of administrative and front-line desk duties and the provision of general support to the multidisciplinary team in providing an outstanding service to our patients. Duties can include but are not limited to, acting as a central point of contact in greeting and directing patients, patient registration, booking appointments, in various care settings, processing of information (electronic and hard copy), clinical coding, prescription queries, test results, and assisting patients as required. liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
About Us
Sandy Health Centre located in Sandy Bedfordshire is a purpose built building looking after patients in the town and surrounding villages. We have circa 9,500 patients.
Our clinical team consists of 5 GP partners, 1 salaried GP, 1 physician associate, 1 Paramedic Practitioner, 1 advanced nurse practitioner, 2 nurses, 3 HCA's and phlebotomists. The clinical team is supported by a good admin team and dispensary staff. We also receive PCN staff support for our team and patients, as part of Sandhills PCN which covers 3 practices 2 in Sandy and 1 in Biggleswade we work closely with each other to improve patient care.
We work well as a team to offer excellent medical care to our patients and to support each during the working day.
The NHS pension scheme is available to all employees.
Details
Date posted
16 June 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
A0919-25-0003
Job locations
Northcroft
Sandy
Bedfordshire
SG19 1JQ
Job Description
Job responsibilities
This is an amazing opportunity to join our Patient Services team at Sandy Health Centre. Working collaboratively with the care navigation team, using your brilliant customer services skills, you will ensure patients are supported to access the care that they need.
You will bring your skills and experience to life by:
* Deliver patient centred support to patients to access the care they need.
* Ensuring appointments are triaged effectively through digitised systems.
* Provide administrative support to the practice and clinicians to ensure patients care is processed correctly and efficiently.
* Where appropriate, signposting patients to alternative care and/or provide self-management advice and support.
Job description
Job responsibilities
This is an amazing opportunity to join our Patient Services team at Sandy Health Centre. Working collaboratively with the care navigation team, using your brilliant customer services skills, you will ensure patients are supported to access the care that they need.
You will bring your skills and experience to life by:
* Deliver patient centred support to patients to access the care they need.
* Ensuring appointments are triaged effectively through digitised systems.
* Provide administrative support to the practice and clinicians to ensure patients care is processed correctly and efficiently.
* Where appropriate, signposting patients to alternative care and/or provide self-management advice and support.
Person Specification
Qualifications
Essential
* Educated to GCSE Level or equivalent.
* GCSE Maths and English (C or above)
* NVQ Level 2 in Health and Social Care.
Desirable
* AMSPAR Receptionists Qualification.
Experience
Essential
* Experience of working with the General Public, Administrative or Reception in a Health Care Setting.
Desirable
* Experience of working in a GP practice using System One.
Person Specification
Essential
* Experience of working with the General Public, Administrative or Reception in a Health Care Setting.
Desirable
* Experience of working in a GP practice using System One.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sandy Health Centre
Address
Northcroft
Sandy
Bedfordshire
SG19 1JQ
Employer's website
https://sandyhealthcentre.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Sandy Health Centre
Address
Northcroft
Sandy
Bedfordshire
SG19 1JQ
Employer's website
https://sandyhealthcentre.nhs.uk/ (Opens in a new tab)
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