Overview
Fire & Security Service Engineer – Marlowe Fire & Security. We are on the lookout for a passionate and experienced Fire & Security Engineer to work on our client sites across the UK. Join Marlowe Fire & Security, where innovation meets dedication.
Why Marlowe Fire & Security? We are one of the fastest-growing companies in the industry. We deliver excellence from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. You will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more.
Responsibilities
* Maintain Fire & Security Systems in your assigned area.
* Respond to service calls on all types of Fire & Security systems in line with current standards and customer requirements.
* Plan and respond to routine and reactive site visits in your area.
* Maintain effective communication with customers when planning site visits.
* Maintain stock levels with support from the Stores team.
* Attend training sessions as required.
* Attend Engineering team meetings as required.
* Identify personal training and development needs to help you provide the best possible customer service.
What We're Seeking / Requirements
* A technical background in the electrical / electronic industry.
* Good all-round knowledge of Fire and Security Systems.
* Experience of front-line customer contact preferred.
* Excellent organisational skills.
* A professional and presentable demeanor, always.
* An ability to deliver exceptional customer service.
Systems
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec; Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco; CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems; Access Control: Paxton, PAC, Salto.
Benefits
* OTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme.
* Company Van with fully fitted van vaults.
* Full use of our Academy training + external training.
* 6 training days a year.
* Royal London Pension Scheme.
* Life Assurance x4 Basic Salary.
* Employee Recognition Scheme.
* Paid Referrals Scheme (up to £1,000 per successful candidate referral).
* Paid Holidays plus Bank Holidays.
* Additional day holiday each full year of completed service (up to 25 days).
* Mental Health & Well-being scheme.
* Development & Progression opportunities.
* 4-day induction on start with full introduction to the company, training, assessments, portal access, vehicle & equipment issue.
About Marlowe Fire & Security
We operate nationwide, serving commercial and domestic settings with fire and security solutions tailored to industry compliance standards. We are part of a larger group within the Fire Protection, Security & Building Management Systems sector, enabling shared best practices and development opportunities.
Equal Opportunities
We are dedicated to fostering a diverse and inclusive workplace. We are committed to equal opportunities and will provide reasonable adjustments to help participate in the recruitment process if needed.
Right to Work
We are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or require assistance extending your status, your application cannot be considered.
Seniority level: Entry level | Employment type: Full-time | Job function: Information Technology | Industries: Facilities Services
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