Band 3 Admin Support within our Adult Neurodevelopment Admin Team
Overview
We have an exciting opportunity to recruit a dynamic individual with excellent communication, organisational, and secretarial skills to support the administration function in a busy integrated team.
Responsibilities
* Provide an efficient and comprehensive administration service to support the wide range of clinicians within the teams.
* Ensure accurate record keeping in our full electronic patient record system and maintain attention to detail.
* Maintain a good telephone manner and handle sensitive calls and complaints with confidence, empathy, and professionalism.
* Build effective working relationships, be approachable, accessible, and flexible in work approach.
* Work independently and as part of a team, supporting each other with workload and guidance on sensitive patient queries.
* Concentrate in a busy working environment and support the administration function.
About the Trust
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond. We put people at our heart; this ethos is at the centre of everything we do and how we do it.
Benefits
* Generous annual leave entitlement which increases during your time with us
* Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
* Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership and more
* Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
* Wellbeing support, including an in-house counselling service, external helpline and more
* Staff networks and support group
Seniority level
Entry level
Employment type
Contract
Job function
Management and Manufacturing
Industries
Administrative and Support Services
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
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