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Compliance and enrolment officer - london hybrid (part field-based and part office-based across london and the home counties)

London
Get Set UK
Enrolment officer
Posted: 3 February
Offer description

Get Set for Impact That Matters.

At Get Set UK, we ignite opportunity, build resilience, and support success, for individuals, employers, and communities. Through our employability, education, and skills programmes, we help people gain confidence, develop skills, and move forward into meaningful work.

We’re now looking for a Compliance & Enrolment Officer to join our Adult Skills team. This is a vital role at the heart of the learner journey, ensuring learners are enrolled compliantly, supported effectively, and set up for success from day one.

If you’re organised, people-focused, and motivated by making a real difference, this could be the role for you.


Your Impact

As a Compliance & Enrolment Officer, you will play a key role in ensuring learners are recruited, enrolled, and supported in a way that is both fully compliant and learner-centred.

You’ll work closely with field-based enrolment officers, delivery teams, employers, and internal stakeholders to ensure every learner’s journey, from first contact through to completion, is smooth, accurate, and aligned with funding and contractual requirements.


Who We Seek

In this varied and people-facing role, you will:

* Communicate with prospective learners to support applications, onboarding, progression, and outcomes

* Guide learners in choosing the right programme aligned to their long-term goals

* Work closely with enrolment officers, delivery teams, and compliance colleagues to complete learner sign-up and onboarding

* Support outreach activity and promotion of Adult Skills programmes with partners and communities

* Monitor vacancies on relevant government recruitment platforms

* Maintain accurate records, actions, and meeting notes across Adult Skills forums and panels

* Set up and manage learner records on MIS, e-portfolio systems, and other internal systems

* Capture learner feedback, employer feedback, and destination data

* Support general office administration and operational tasks as required

* Travel across London and the Home Counties to support learner outreach (flexibility essential based on demand)

* Provide wider team support where needed to ensure a high-quality learner experience


Youll bring:

* Experience in an administrative, coordination, or customer-focused role

* Strong organisational skills and attention to detail

* Clear written and verbal communication skills

* Confidence using MS Office tools (Outlook, Teams, Word, Excel, PowerPoint)

* Willingness to learn new systems (CRM/MIS experience desirable but not essential)

* Flexibility to travel in line with business and contract needs

* A commitment to continuous professional development



Desirable:

* Experience in Adult Skills, Skills Bootcamps, Apprenticeships, or education services

* Experience in outreach, enrolment, or learner support roles


You Share Our Values

* Be Ambitious - You’re determined, forward-thinking and always seeking improvement
* Be Inspiring - You support others to take ownership and raise standards
* Be Proud - You celebrate high-quality work and positive outcomes
* Be Considerate - You collaborate inclusively with colleagues, partners and stakeholders
* Own It - You take accountability, lead with integrity, and follow through on what matters


Why Join Get Set UK?

Because you’ll be part of a mission-driven organisation that invests in your growth and celebrates your impact .

You’ll get:

* Wellbeing support including GP, counselling and Headspace
* Discounts, pension and salary sacrifice options
* Enhanced benefits with service
* A culture built on ambition, pride, ownership and support
* Real opportunities for progression

We are also a proud Disability Confident Employer. Adjustments are available at every stage.


Ready to Apply?

Ready to use your expertise to make a genuine difference? We’d love to hear from you.

Apply now and join a team where Every Word Matters, Every Action Counts, and Every Person Matters.


See the Get Set story here:

Learn more about working at Get Set here:

We reserve the right to close applications early. Please apply early to avoid disappointment.

We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status. Our aim is to support and maintain the physical and mental health of all people at work.

If you do need any reasonable adjustments as part of your application and recruitment process, please let us know at the outset and we will work hard to provide the right solution for you.

This organisation is committed to safeguarding and promoting the welfare of learners/clients and expects all staff to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks.

Get Set UK does not accept agency CVs unless specifically engaged on the role by the Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Get Set UK will consider these CVs as gifts and will not be responsible for any fees related to CVs received in this unsolicited manner .

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