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Tier 1 it support engineer - sla-driven & customer-first

Solihull
Wavenet Ltd
It support engineer
€30,000 a year
Posted: 23h ago
Offer description

Wavenet Ltd in the Metropolitan Borough of Solihull is looking for a Support Engineer to be the primary contact for customer issues. This role requires strong technical and communication skills to deliver exceptional support in a collaborative office environment.

Responsibilities include managing tickets, achieving SLA targets, and ensuring customer satisfaction. Candidates should have experience with remote support tools and cloud technologies. Benefits include generous annual leave and private medical coverage.

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