Overview
Join to apply for the Specialist Health & Wellbeing Coach role at Maximus.
The Specialist Health & Wellbeing Coach provides individually tailored diet, nutrition, and behaviour change advice to service users / participants (adults and/or children, young people, and families) to manage their weight and make sustainable changes to improve their overall health and wellbeing.
As a Specialist Health & Wellbeing Coach you will provide evidence-based dietary and behaviour change services via one-to-one and group-based service delivery and ensure operational safety of weight management group programmes. You will support your caseload to implement experiments, track behaviours, use tech-enabled support, optimise resources, support each other, explore / use wider community provision and achieve outcomes. You will provide medium and high-need nutritional and behaviour change services for eligible participants, empowering children, families, and adults to manage their weight and lifestyle-behaviours effectively and support service users / participants in achieving their own self-identified health and wellbeing goals.
Depending on need, participants will experience either virtual or face-to-face health coaching group delivery sessions in the community, including but not limited to:
* Supporting the recruitment of individuals to the interventions
* Support our triage and assessment process
* Agenda setting with clients
* Lifestyle behaviour change support to move more, achieve a healthy weight/diet
* Problem solving with adaptability to individual context
* Motivational interviewing
* Goal setting
* Signposting to other services if required (e.g., stop smoking, reduce alcohol consumption levels)
Delivery of weight management that is underpinned by behaviour change methodology and empowers service users / participants to manage their weight and lifestyle-behaviours effectively, achieving self-identified health and wellbeing goals. Ensure information, advice and guidance is engaging, age-appropriate, informative, accurate, evidence-based, culturally relevant, fun, resourceful, transferable to everyday life (experimentation), holistic and supports wider healthy lifestyles and habits.
Deliver services in line with quality standards, national guidance and within own competencies. If a situation is beyond the skillset of the post-holder, identify when further work with a client is inappropriate and escalate appropriately or signpost to other services (e.g., Tier 3 Weight Management).
Support with outreach and community engagement work inclusive, but not limited to:
* Screening services (e.g., NHS Health Checks)
* Community and stakeholder events
* External meetings and networks
* Roadshows and pop-ups
Work in line with business and contract performance requirements including:
* Implementing Standard Operating Procedures (SOP)
* Fulfilling policies and quality management framework expectations including data protection, information security, Health and Safety and safeguarding
* Participate in regular audits and performance observations, with a proactive commitment to high-quality services and continuous professional development
* Proactive supervision and training with a commitment to personal development, achievement of quality standards, high performance in line with objectives and KPIs
To ensure accurate reporting and data collection in line with contractual and case management system requirements to ensure:
* Caseloads can be managed efficiently, effectively and at scale
* Accurate data entered in a timely manner
* Team members support in population behaviour change as required and in line with need
* Wider informal and formal caregivers / specialists can complement and enhance the behaviour change journey
* Service users / participants tell their story once and, where behaviour changes occur sequentially or concurrently, a comprehensive and coordinated range of services is offered
* Data audits accurately capture activity, productivity, utilization, and outcomes
Note: This is not an exhaustive list. The Specialist Health & Wellbeing Coach is expected to carry out all other duties as may be reasonably required.
Salary
Non-London £25,700 - £28,800
London £28,300 - £31,300
Qualifications & Experience
* AFN registered degree in Nutrition or HCPC registered degree in dietetics with portfolio evidence of continuous professional development
* Experience in delivering group-based behaviour change interventions to child, families or adults; evidence of supporting vulnerable individuals through a change process
* Experience of caseload management demonstrated via the use of a Case Management System
* Experience of lesson planning and nutritional / weight management content creation
* Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace
* Evidence of continuous professional development to ensure delivery of current health coaching provision to quality standard
* Experience of working in a health, community or social care environment or good understanding of issues around maintaining a healthy lifestyle
* Desirable: health coaching qualification or accredited health coaching skills programme
* Experience of direct health coaching delivery and of delivering behaviour change interventions for specific lifestyle-related issues
* Evidence of working with individuals with long-term health conditions and in community settings
* Experience of managing own caseload and supporting people with additional needs
Individual Competencies
* Essential: strong understanding of the social determinants of health and population-based approaches including segmentation and risk stratification
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Health Care Provider
Industries
* Government Administration
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