Type: Full-Time / Permanent (would consider part-time)
Hours: Monday to Friday 9am-5pm.
About the Role
We are seeking an experienced Commercial Account Handler. You will play a crucial role in managing and developing a portfolio of commercial clients, providing professional advice and delivering personal service.
Key Responsibilities
- Manage a portfolio of existing commercial insurance clients across industries.
- Provide expert advice on a wide range of commercial insurance products.
- Handle renewals, mid-term adjustments, and assist with new business quotations.
- Liaise with insurers to obtain competitive terms and ensure suitable cover is arranged.
- Prepare and issue accurate and timely policy documentation.
- Maintain accurate records.
- Support Account Executives with technical and administrative assistance.
- Ensure compliance with FCA regulations and company procedures at all times.
- Proactively identify opportunities for cross-selling or up-selling insurance products.
- Build strong, long-lasting client relationships based on trust and service excellence.
Requirements
- Minimum 2 years' experience as a Commercial Account Handler
- Strong knowledge of the UK commercial insurance market and a broad range of commercial products.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to manage workloads effectively and meet tight deadlines.
- High attention to detail and accuracy in documentation and system input.
- Familiarity with Acturis is highly desirable, but not essential for the right person.
- Cert CII qualified (or working towards) is preferred but not essential.
What We Offer
- Competitive salary based on experience.
- Support for professional qualifications (CII).
- Generous holiday allowance + bank holidays.
- Full staff benefits package including generous pension contribution scheme
- Friendly and supportive team environment.
If you’re a motivated Commercial Account Handler looking for a role in a dynamic and growing brokerage, we’d love to hear from you.
