What you’ll be doing
• Shape ISP Networks Design Team’s strategy to enable the achievement of the ISP tribe goals.
• Leadership of ISP Networks Design Team; developing skills and capabilities through inspiring communication, goal setting, mentoring, coaching, knowledge sharing and performance management to support business and personal objectives to create a high performance culture.
• Develop close and effective relationships with customers, vendors, suppliers and colleagues at a senior level, and be able to confidently present information, facilitate negotiations, and provide thought leadership to them.
• Drive transformation of the technology platform and operating model through the adoption of agile methodologies and automated capabilities.
• Forecast supply and demand of resource requirements based on known and unknown business needs.
• Drive development of complex network capabilities to create innovative broadband products.
• Accountable for security and compliance of platforms and services within ISP Networks.
Skill and Experience
• People management and leadership.
• Proven ability to motivate, inspire and lead teams in a complex environment and through periods of change.
• Expertise in design of IP and Broadband networks.
• Understanding of drivers and measurement of customer experience; experience in driving improvement in customer experience.
• Experience in managing agile product development.
• Commercial savviness; budgeting, demand management, vendor management and negotiation.
• Proven ability to build strong working relationships with stakeholders inside and outside the team at all levels of the organisation, including those with different priorities from your own.
• Excellent communication skills and proven ability to influence others at all levels and functions within the business to agree solutions which maximise value for BT Group.
• Ability to lead remote teams and collaborate with remote stakeholders in a highly effective manner.
Experience you’d be expected to have
• Mandatory: experience of leading highly skilled engineering or software development teams.
• Mandatory: experience of managing or overseeing the in-life operation of critical large-scale customer-facing networks.
• Mandatory: experience of managing strategic vendor relationships and associated budgets.
• Preferable: experience of designing complex service provider IP or transport networks.
• Preferable: experience of agile product development.
• Preferable: expertise in solution architecture.
• Preferable: Roadmap setting or technology architecture experience.
Benefits
• 15% on target bonus
• Company car or £5,500 cash alternative
• Private healthcare for self and family
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop