IT Business Continuity Manager
Location: Wolverhampton or Chatham (Hybrid)
Salary: Up to £65,000 + 15% bonus + 28 days holiday + 8% pension + private healthcare
Our trusted client, a leading financial services organisation, is hiring an IT Business Continuity Manager to help define and deliver the IT Service Continuity and Disaster Recovery strategy across the Group’s complex, multi-site IT estate.
This is a key role ensuring the organisation’s systems remain resilient, secure, and compliant, enabling rapid and effective response to disruption as the business continues its global digital transformation journey.
The Role
You’ll work closely with the Head of IT Service Continuity to:
Define, deliver, and embed the Group-wide IT Continuity and Disaster Recovery strategy and policy.
Design, maintain, and test IT Service Continuity and DR plans aligned to business needs and regulatory standards.
Lead and coordinate responses to major incidents, ensuring minimal impact and swift recovery.
Partner with Architecture and Service Design teams to ensure resilience is built into all new and existing services.
Plan and deliver regular disaster recovery simulations and training to strengthen operational resilience.
Provide expert advice at CAB and TDA forums to ensure compliance with DR and continuity standards.
Produce management reports and dashboards, highlighting test outcomes, risks, and recommendations.Key Skills & Experience
Proven experience in IT Service Management (ITIL v3/v4) and solid working knowledge of Disaster Recovery / IT Continuity within a regulated environment.
Strong stakeholder engagement and influencing skills at all levels, including senior management.
Understanding of Operational Resilience, Risk Management, and Data Governance within financial services or other regulated industries.
Experience partnering with third-party vendors (ideally cloud providers) to ensure alignment with continuity objectives.
ITIL Foundation certification (v3 or v4) is essential.The Process
Two-stage interview process
Start date: ASAP