ICT Infrastructure Support Analyst
North West Leicestershire District Council is a busy council, working across our communities to help people and businesses thrive. Our ICT service is changing, with an extensive programme of modernisation currently underway. We’re investing in new technology to drive operational efficiency and further improve the customer service.
About the role
You will be joining a dynamic team, managing the council's ICT infrastructure and delivering IT infrastructure projects with the latest technologies. As a third point of contact for resolving infrastructure and networking issues, you'll work with the ICT Team Manager to deliver and manage infrastructure projects as part of the ICT strategy. This hands-on role will require occasional work outside normal office hours.
Our ideal candidate
You should have experience supporting the full Microsoft Office Stack, SQL databases, Office 365, and Windows Servers, along with imaging and storage solutions. Knowledge of security and networking best practices would also be useful. Proficiency in administering MS Teams, MS Entra ID, and Microsoft Copilot would be beneficial.
• 36.25 hrs per week with an annual salary of £31,586 - £35,235 (pay award pending)
• Agile working scheme with a combination of home and office working
• 34 days holiday (including bank holidays) increasing to 38 days after 5 years
• Attractive Local Government Pension Scheme with at least 25% employer’s contribution
• Employee benefits programme’ including payback on medical, dental and optical expenses
• Continued training and development opportunities
Interested...? Take a look at the job pack online or please feel free to get in touch with Sam Outama (ICT Team Manager) at sam.outama@nwleicestershire.gov.uk or on 01530 454 716, who will be happy to discuss this important and exciting role.
You can apply for any of our posts online at https://www.nwleics.gov.uk/pages/jobs_and_careers
Applications must be made using the on-line application process. Disabled applicants who meet the essential criteria for the job will be guaranteed an interview. We welcome applications from all sections of the community.
This is an exciting time of change at NWLDC as we progress devolution and local government reorganisation (LGR). To learn more about what this means, visit: Devolution - North West Leicestershire District Council and email hr@nwleicestershire.gov.uk if you have any questions.
Closing Date: Sunday 10 August 2025
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