Job Summary:
Venue: O2 Academy Bristol
Company: Academy Music Group
Location: Bristol
Reports to: Venue Manager
Working Hours: Full time
Role
The deputy general manager is an integral position within the team, responsible for a variety of duties that contribute to the effective management and smooth running of O2 Academy Bristol and lead exceptional delivery of our core business objectives and commercial targets. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.
Our team
O2 Academy Bristol is one of the south west’s leading live entertainment venues, where our shows and events are as diverse as the individuals within it. The successful candidate will be contributing to managing, developing and motivating an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.
About you
1. Experience in the live entertainment industry or venue management
2. Proven track record in duty managing events in the entertainment or club sector
3. Knowledge of health and safety regulations and licensing
4. Strong communication and diplomacy skills
5. Proficient in Microsoft Office packages
6. An understanding of booking and promotion of live events
What we need
7. Strong client and customer service experience
8. Demonstrable leadership and motivation of others
9. Passionate and enthusiastic for the live events industry
10. Flexibility to work irregular hours (weekends/evenings/public holidays)
11. Willingness to build positive working relationships
12. A proactive organiser in problem-solving who can negotiate solutions
What you’ll be doing
13. Duty manage events and programming to the highest standard
14. Work collaboratively with the venue team, local authority and Company head office
15. Act as a point of contact and venue liaison for all contracted events and touring parties
16. Maximise the events diary with the general manager
17. Maintain first-rate relationships with clients and partners
18. Track and review cost estimates and expenses
19. Contribute to the Company business objectives and commercial targets
20. Liaise with outsourced contractors and service providers
21. Ensure all paperwork and reporting is completed and professionally retained
22. Assist the general manager in all licencing administration and risk assessment
23. Adhere to all existing and new health and safety legislation
24. Comply with all Company guidelines and working practices
25. Ensure the venue is maintained to the highest standards
26. Communicate any building or department issues to the general manager
27. Line management and training of team members as required
28. Support the general manager in their duties
29. To publicly represent the venue and Company in a professional manner
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.
AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
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APPLICATION DEADLINE: Monday 1st June 2026. We reserve the right to close applications at any time.
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Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.