We're looking for a proactive and organised Hire Coordinator to join a well-established, company and close knit team. If you thrive in fast paced environments and enjoy juggling priorities, this role offers excellent training, great team culture, and the opportunity to make a real impact.
The Role:
As Hire Coordinator, you'll be the first point of contact for hire enquiries. You'll handle incoming calls and emails, provide quotes, coordinate logistics, and ensure a smooth, efficient customer journey from start to finish.
Key Responsibilities for the Hire Coordinator:
* Respond to inbound hire enquiries and convert them into bookings
* Open new customer accounts and handle scheduling
* Liaise with drivers, internal departments, and customers
* Manage off-hire requests, POD queries, and documentation
* Maintain accuracy while working at pace
* Use internal systems confidently and keep records up to date
Why Apply:
* Full 12-week onboarding and training programme
* Friendly team with a great work ethic - bonus targets are consistently hit
* Supportive, solutions-focused environment
What We're Looking For:
* Previous experience in a hire desk, scheduling or coordination role
* Calm under pressure with a natural ability to prioritise and multitask
* Attention to detail and pride in getting things right
* Confident, down to earth, and great at problem solving
* Strong communication and system skills
Benefits:
* £27,500 salary plus quarterly team bonus and annual bonus
* 26 days holiday plus 8 bank holidays
* Pension, life assurance, and staff discounts
* Career development opportunities
* Full-time, site-based role
* Monday to Thursday, 8:30am to 5:00pm | Friday, 8:30am to 4:30pm
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