Account Manager
* Location: Ipsden House, Lupton Road, Wallingford, Oxon, OX10 9BS
* Salary: Dependent on skills & experience
* Start Date: ASAP
* Closing Date: 18th February 2026
Job Overview:
We are looking for a skilled Account Manager to join our digital marketing agency, working on a hybrid basis.
The Account Manager will be responsible for managing client relationships, understanding client objectives, and working with internal teams to deliver high-quality service. The ideal candidate will have a strong background in account management, excellent communication skills, and a deep understanding of digital marketing strategies.
Account Manager Responsibilities:
* Manage a portfolio of client accounts, ensuring high levels of client satisfaction and retention.
* Build and maintain strong relationships with clients, understanding their objectives and aligning our services to meet these goals.
* Coordinate with internal teams, including recruitment, business development, and paid media, to deliver seamless service to clients.
* Develop and present comprehensive reports to clients on performance metrics, campaign progress, and new initiatives.
* Identify opportunities for account growth and upselling, pitching new services and solutions to clients.
* Stay updated with industry trends, emerging technologies, and digital marketing best practices to advise clients effectively.
* Proactively identify potential issues or obstacles and work towards a solution in a timely manner.
* Assist with contract renewals and negotiations, ensuring a win-win outcome for both client and agency.
Requirements:
* A minimum of 2 years of experience in account management, preferably within a digital marketing agency.
* Demonstrated ability to build and maintain strong client relationships.
* Excellent communication and presentation skills, with the ability to explain complex digital marketing strategies in simple terms.
* Knowledge of various digital marketing tools and platforms, including paid search, social media and programmatic advertising
* Strong problem-solving skills, with the ability to anticipate client needs and propose solutions.
* A self-motivated individual with the ability to manage multiple accounts and deadlines.
* A team player who can collaborate effectively with internal teams to meet client objectives.
Apply Now!
Account Manager