We are looking for a skilled and motivated Office Administrator to join a successful, independent estate agency based in Chipping Norton. As a key member of a small, dedicated team, you'll play a vital role in supporting the day-to-day administrative functions of the office while delivering exceptional customer service to clients. This is a full-time, permanent position offering a competitive salary and standard office hours, including every other Saturday from 9:00 am to 12:30 pm.
If you're organised, personable, and enjoy being at the heart of a busy office environment, we'd love to hear from you.
Responsibilities
* Being first point of contact
* Registering buyers
* Arranging viewings
* Performing viewings
* Taking on new instructions, making detailed notes
* Writing property details, uploading to portals
* Filing/scanning all documentation
* All administration
* Updating and maintaining the database
* Liaising with clients on a daily basis
Qualifications
* Residential sales experience would be beneficial
* Strong customer service skills from a customer facing role
* Office administration experience
* Confidential communicator
* High levels of client care, including conflict resolution
* Excellent rapport building skills
* Proficient in Microsoft Office and CRM systems
* Ability to build positive working relationships
* Adaptable in a changing environment
* Driving licence and own transport essential
Benefits
A competitive salary working for a very successful independent estate agency, working as part of a collaborative and supportive team. Training, development and progression opportunities.
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