Switchboard operator

THE RITZ LONDON OVERVIEW

Located between the bustling
Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the
height of opulence with luxurious bedrooms, Michelin star dining and
world-renowned Afternoon Tea. At every opportunity, our employees create a
positive, memorable, and magical experience for both our customers and
colleagues.

POSITION
OVERVIEW

We have an exciting opportunity for a
dynamic and enthusiastic individual to join our team at The Ritz London within the
Reservations Department a Switchboard Operator.

Our Switchboard Operator will be the
first point of contact for many calls to the hotel, and as such will need to
always be prepared to give an excellent first impression of The Ritz London. The
successful candidate will have impeccable communication skills and will be
confident in multitasking, while being able to assist internal and external
guests. Previous experience of working within a similar property is essential.

ENTRY
REQUIREMENTS

• Relevant
  experience in a 5* property


• Excellent
  customer service and communication skills


• Possess the
  ability to work under pressure and have strong organisational skills


• Great command
  of the English language, both spoken and written


• Display a
  polite and professional attitude to internal and external guests

OUR
BENEFITS

• Highly
  competitive salary within the luxury London Hotel sector


• Instant reward
  and recognition scheme


• 28 holidays
  (including bank holidays)


• Learning &
  Development opportunities


• Employee
  discount scheme for Ritz goods and external providers


• Free laundry
  service for tailored uniform


• Complimentary
  meals on duty


• Social events
  and activities


• Season ticket
  loan


• CODE
  Hospitality App


• Wellness
  treatments: massage, chiropody and more


• Pension scheme


• Employee
  mental health assistance helpline


• Employee
  Introductory Scheme (£600)


• Training Fund
  Assistance

Eligibility: In line with the
requirements of the Asylum & Immigration Act 1996, all applicants must
either be eligible to live and work in the UK or must obtain permits to work in
the UK or must obtain permits to work in the UK prior to application.
Documented evidence of eligibility will be required from candidates as part of
the recruitment process.

Due the high volume of applicants, if
you have not heard from us within 10 days, please consider your application to
be unsuccessful.