About us: Connect, operating under the Screwfix banner and owned by the Kingfisher Group, is a leading name in the distribution of high-quality appliance spare parts and accessories. We are dedicated to delivering exceptional products and services to our diverse clientele across various sectors. We have over 50 years’ experience in the appliance spare parts industry. Our most recent opportunity has been becoming part of Screwfix, which has allowed us to continue to expand with the extensive support, knowledge and resources that the Kingfisher group has to offer. You will be required to proactively sell spare parts to service engineers and trade customers across Northern Ireland and the Republic of Ireland. This home-based role focuses on delivering excellent technical sales support, interpreting exploded diagrams to identify parts accurately, and consistently achieving sales targets. The successful candidate will develop strong customer relationships and contribute to the growth of our Irish market share. The role will involve: Handle sales enquiries with engineers and trade customers across Northern Ireland and Republic of Ireland Use exploded diagrams and technical documentation to identify and locate required spare parts Provide technical sales support and advice to customers regarding product compatibility and availability Accurately input orders, quotations, and call details into the CRM system Work to agreed personal and departmental targets including sales revenue, call quality, and customer satisfaction To be successful for this role you will have: Previous experience in internal sales or technical support Experience working remotely What we offer: Retail Trust - a free online support and counselling service Employee support fund - non-repayable loan to help you in times of need Enhanced Parent Policy Enhanced Company Sick Pay HapiApp - Lots of retail discounts (shops, gyms etc) Speak Up - a confidential service to report any incidents at work People Forum committee - a way for our people to have a say in the future of our business 20% discount within our retail stores Discount on all our stock Skillshub - a learning management system to boost your knowledge both in and out of the workplace PepTalk - a hub of hundreds of Pep Talks from industry professionals A generous Length of Service scheme Peakon Surveys - for you to have your say Charity events open for all to get involved in Company engagement events