Bank Imaging Administrator | Harpenden | Competitive Pay We are looking for an experienced Administrator to join our friendly Imaging Administration team at Spire Harpenden in a bank role This role will suit someone who would like a challenging and busy role with plenty of variety and someone who can work flexibly to cover shifts across 7 days when needed. Duties and responsibilities will include: - Efficiently and Accurately book and record patient details and appointments on the system via telephone, face to face and referral letter - To greet, welcome and provide any necessary assistance to all patients, consultants and visitors - To Register all new or follow up patients, whether for procedures, Outpatients consultations or Pre-Op assessments - Provide and receive patient information, ensuring that all information is provided, received and recorded in accordance with the Data Protection Act, Information Governance and other Spire Policies - To provide reception cover and general administrative support to the Imaging department - To be flexible with working hours to suit the needs of the business and requirements of the Imaging Department - To promote a friendly, professional and positive attitude at all times - Ensure the administrative aspect of the patient journey is efficient with excellent levels of customer service at all times - Excellent communication with patients, colleagues and all other customers in a friendly professional manner - Issue of imaging reports in a timely manner with strict adherence to information governance to ensure they are issued to the correct referring clinician - Management of e-mails enquiries and referrals in a timely and professional manner Who we're looking for: - Someone who is highly organised and able to manage workload. - Experience in an administrative based position or in a similar environment is essential. - An excellent communicator and capable of delivering excellent customer service. - Good computer skills and competent with Microsoft Office packages. - A team player confident in interacting across a diverse range of people. - Must be able to work flexibly to cover Annual Leave and Sickness Contract Type:- Bank/Zero Hours Benefits - Bank colleagues are paid weekly - We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave - Save an average of £50 per month with our free onsite car park - Access to Spire Healthcare pension - Free uniform - Free DBS - Full induction, including mandatory training updates - Opportunities for further training and progression into permanent posts - Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Closing Date: If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible. We commit to our employees well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people.