Allocations and Lettings Officer
Part Time 20 hours per week (to be worked between the hours of 9-5 Monday - Friday) Working pattern will be discussed and agreed with the successful candidate.
Salary - £15,449.72 (actual annual salary)
We're excited to offer a fantastic opportunity for an organised, collaborative, and customer-focused individual to join our Allocations and Lettings team.
Do you have experience or knowledge of social housing? Are you looking for a part-time opportunity to fit around your existing commitments? If so, this could be the perfect role for you.
As an Allocations and Lettings Officer you will be:
Allocating bpha's Social and Affordable rental properties in line with our allocations policies and local authority nomination agreements.
Assessing applicant suitability by reviewing housing need, affordability, and previous tenancy conduct.
Minimising rent loss by ensuring efficient turnaround of vacant properties.
Processing tenancy changes in accordance with legislation, contractual rights, and bpha policies.
Putting customers at the heart of our services-build trust and use your expertise to support their needs.
Actively listen to customers to enhance their experience and help bpha become a landlord of choice.
Ensuring tenancies are legally ended and refunds are processed accurately.
What we're...