Customer Support Executive Neath £24 - £25K We have a great opportunity to join an established business with decades of experience within their niche field providing high quality, compliant innovative solutions to the residential, commercial and logistics sectors An award winning business with strong family values who also have the backing of an international parent company, this opportunity will allow you to become an integral part of the business with the support of a collaborative team We are looking for a motivated and professional individual to help grow our client’s business by building strong relationships with clients and generating high-quality enquiries. You'll play a key role in identifying opportunities, supporting the sales team, and helping expand into new and existing markets. The Role * Establish and maintain client relationships via email and phone * Use platforms like ABI and their CRM to manage leads and track market activity * Follow up on enquiries and quotations, supporting the full sales process * Work closely with internal teams and assist with occasional admin tasks * Support targeted campaigns and strategic client outreach * Help identify new markets and build contact lists The Person * Excellent communication and telephone skills * Proficiency in Microsoft Suite * High energy, self-motivation, and a proactive attitude * Ability to manage multiple tasks and maintain professionalism In return you will be part of a collaborative and ambitious team where you can make a real impact on business growth. You will receive full training and ongoing support and the opportunity to develop and grow within a supportive environment