People Services Apprentice (HR Administrator)
Location: East Midlands Airport (DE74 2TR) or Southern Hub (SL3 0BB)
Contract Type: Full-time, Apprenticeship, On-Site
Qualification: Level 3 CIPD Apprenticeship
Driving Licence: Required
About the Role
We have an exciting opportunity for a motivated and proactive individual to join our People Services team as an Apprentice. This role offers a fantastic entry point into HR, providing hands-on experience across the full employee lifecycle while working towards a recognised Level 3 CIPD qualification.
As part of the People Services team, you will play a key role in supporting colleagues and managers with day-to-day HR activities. You’ll gain exposure to all stages of the employee lifecycle—from onboarding new starters and maintaining employee records, through to supporting internal moves, absence management, and offboarding processes.
Our team is central to delivering a smooth and positive employee experience, ensuring HR processes are completed accurately, compliantly, and with a strong customer-focused approach. This apprenticeship will provide you with the opportunity to develop essential HR skills while actively contributing to the team’s goal of supporting our people throughout their journey with the business.
Key Responsibilities
As a People Services Apprentice, you will support the team in delivering a high-quality, customer-focused HR service across the full employee lifecycle, including:
1. Assisting with employee lifecycle activities, including onboarding, internal changes, and offboarding processes
2. Supporting the preparation, issuing, and maintenance of employee documentation and records
3. Processing employment checks, including DBS applications renewals, and right-to-work verification
4. Managing employment references and ensuring timely completion
5. Maintaining accurate and up-to-date employee records across HR systems, ensuring compliance with company policies and legislation
6. Providing day-to-day administrative and operational support to the People Services team
7. Acting as a first point of contact for employee queries, responding in a timely, professional, and customer-focused manner
8. Supporting HR compliance activities, audits, and data quality checks to ensure adherence to internal and external standards
What We’re Looking For
We are looking for an enthusiastic and proactive individual who is eager to learn and build a career in Human Resources within a People Services environment.
The ideal candidate will demonstrate:
9. A genuine interest in HR and supporting the employee lifecycle
10. Strong organisational skills with attention to detail
11. A willingness to learn and take initiative in a fast-paced team environment
12. Good communication skills, with a professional and customer-focused approach
13. The ability to handle confidential information with discretion
14. Basic IT skills and confidence using systems and Microsoft Office tools
15. A positive attitude and a collaborative mindset when supporting colleagues and the wider business
Please note, from time to time there may be a requirement to travel to difference service centres around the UK, so a Full UK driving licence is essential.
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What We Offer
16. Opportunity to complete a Level 3 CIPD Apprenticeship qualification
17. Hands-on experience across a wide range of HR activities
18. Supportive team environment with opportunities to develop
19. Exposure to real business operations and HR best practices
20. Career progression opportunities within People Services or HR
About the Team
The People Services team plays a key role in supporting the business by ensuring the smooth and efficient delivery of the employee lifecycle. From onboarding new colleagues to supporting internal changes and managing offboarding processes, the team ensures every stage is handled accurately and with care.
We are responsible for maintaining compliant and up-to-date employee records, ensuring all colleagues have the correct documentation in place, and that HR processes align with relevant legislation and internal policies.
With a strong focus on service and continuous improvement, the team works collaboratively to provide a positive and consistent employee experience, supporting both employees and managers across the organisation.
How to Apply
If you’re looking to start your career in HR and want to gain valuable experience while studying towards a recognised qualification, we’d love to hear from you.