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We are seeking a highly organised and customer-focused Facilities Manager to join our team. As a Facilities Manager, you will be responsible for the day-to-day management of our centre, ensuring a safe and pleasant environment for internal and external customers. You will oversee facilities contracts, including maintenance, cleaning, security, and landscaping, and develop proposals for new facilities contracts to ensure consistency and budget optimisation.
Key Responsibilities:
Manage the day-to-day operations of the centre
Develop and implement facilities contracts, including maintenance, cleaning, security, and landscaping
Propose and implement capital expenditure projects to maintain and improve the centre
Support risk management and business continuity policies
Build relationships with tenants to ensure smooth transitions and maintenance requirements are met
Manage budgets and contribute to annual and three-year business plans
Complete duty management training and participate in monthly rota
Ensure awareness of hazards and dangers in the centre and implement remedial measures
Organise fire safety and crisis management training for staff
Why McArthurGlen?
• We offer you a competitive salary and attractive performance bonus of up to 25%
• You are entitled to a wellbeing allowance (a set amount you can claim towards yoga, gym equipment or anything that promotes your wellbeing)
• 2 volunteering days per year
• Special discounts in our Designer Outlets
• Hybrid working - we do all we can to accommodate flexibility.
• Be part of an international organisation, with the opportunity to work with colleagues across eight countries.
• Access to LinkedIn learning from day one with access to over 16, courses
• An environment enabling your growth including internal moves, cross country projects and international secondments as well as a calendar of core development opportunities and bespoke learning.
• Values-based culture – our colleagues make things happen in an inclusive and collaborative environment where we enjoy coming to work. We pursue excellence, make a difference and love to innovate.
• Over 89% of our colleagues would recommend us as a good place to work (according to our most recent internal engagement summary)
To be successful you’ll bring...
• Fluent English: written & spoken
• Relevant legislative knowledge and qualifications (health and safety, security etc.)
• IOSH or NEBOSH (or other relevant country specific qualifications)
• Proven property services management experience, within a customer facing environment is essential. Retail or hospitality experience is preferred
• Knowledge of risk and security management
• Environmental/sustainability experience
• Excellent communication skills
• Confident working with numbers, including budgeting
• MS Office skills: Intermediate Word, Excel, Outlook and PowerPoint
• European languages and/or longer-term mobility would be an advantage but are not essential
What to expect…
• We commit to replying to all applications, feel free to get in touch if you’d like an update
• You will have a main point of contact within our Talent team
• We’re a collaborative business: it’s important for you to meet as many people as you can during the recruitment process.
We’re also aware that your time is precious, so aim to keep to a two-stage process wherever we can
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