About The Role
Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group, were enabling the energy essential to support our lives.
We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.
This role will be within our Metering team, youll join the leading provider of metering services and data collection in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.
Our meter engineers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. We leverage our industry expertise and data insight capabilities to create solutions that fit the needs of our customers.
What will you be doing?
As a Project Manager, youll take ownership of key projects and initiatives that shape the future of our metering operations. Reporting directly to the Head of Customer and Operations Centre, youll design and deliver programmes that drive operational excellence and customer satisfaction. This is a hybrid role with a mixture of home working and office days in our HQ based in Newcastle Cobalt Park.
Your responsibilities will include: Leading programme and process design, refinement, and implementation
Coordinating across Training, Back Office, Operations, Customer Engagement, and Logistics
Developing and maintaining scale and resource plans to meet project demands
Supporting pre-qualification, proposals, business cases, and tender submissions
Building strong stakeholder relationships and driving work-winning efforts
Acting as subject matter expert for all programme-related matters
Monitoring and reporting progress against business plan targets
Driving continuous improvement and ensuring projects meet scope, schedule, and quality standards
This is a role where youll influence, innovate, and make a real impact in a fast-paced environment.
What youll bring
Were looking for someone whos: Experienced in project management, with strong skills across scope, schedule, finance, risk, quality, and resources
A confident communicator with excellent presentation and stakeholder engagement skills
Highly organised, detail-oriented, and able to prioritise effectively
Skilled in problem-solving and negotiation, with a proactive approach to challenges
Comfortable working in a matrix environment and coordinating multiple teams
Competent in Microsoft tools including Excel and PowerPoint
Whats in it for you?
We offer a broad range of benefits designed to support your life in and out of work: Matched or contributory pension scheme
Online GP service available 365 days a year
Employee assistance programme and wellbeing support
Access to thousands of retail discounts via My Rewards portal
Cycle to work and salary finance schemes
Enhanced leave policies for maternity, paternity and adoption
Reward and recognition programme
25 days annual leave plus bank holidays
Whats in it for you?
We offer a broad range of benefits designed to support your life in and out of work: Matched or contributory pension scheme
Online GP service available 365 days a year
Employee assistance programme and wellbeing support
Access to thousands of retail discounts via My Rewards portal
Cycle to work and salary finance schemes
Enhanced leave policies for maternity, paternity and adoption
Reward and recognition programme
25 days annual leave plus bank holidays
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet
Were open and seek new and better ways of exceeding expectations
Were together and as one team; the whole is greater than the sum of the parts
Were ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
Its an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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