Job Title
Estates Assistant
Job Description Summary
Job Description
Estates Assistant
Integrated Portfolio Management (IPM), Global Occupier Services
Birmingham or Manchester
Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 52,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world.
Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.
Role Profile:
To work with the support of a Senior Surveyor within IPM, assisting in the management of a large, diverse geographical portfolio for a large retail client.
Responsibilities:
* To support the Estates Management Team with the delivery of day to day property management matters
* To undertake, Applications for Consent, on behalf of an occupier client with limited supervision
* Liaising with C&W’s internal Accounts Team on the payment of rents and service charges
* Liaising with landlords and third parties on minor issues and escalating to senior colleagues as appropriate
* Provide regular communication to clients on the progress of key tasks
* To provide reasoned advice and support to clients on property management matters
* Support the Estates Lead with contractual reporting, working with service lines to ensure regular updates are provided
* To undertake basic transactional level activities such as licence renewals and car parking acquisitions
* Record minutes & actions during monthly face to face client meetings
* Providing support to the Estates Helpdesk in terms of lease interpretation and liaising with FM suppliers
* Undertaking inspections of client properties to identify risks and opportunities
Qualifications:
* A minimum of 5 GCSE passes (Grade A*-C), incl. Maths and English
* Minimum 1 year commercial property experience desired
* RICS accredited degree preferred
Knowledge & Experience:
* Minimum 1 year commercial property experience desired
* Experience of property management and knowledge of lease terms
* Good level of computer literacy including Excel, Word and Outlook and ability to pick up new packages quickly
* Strong customer service skills and the ability to deal with clients and colleagues at all levels
* Good understanding of finance and accounting, specifically property related
* Ability to think on feet, use initiative and work as part of a team
* High level of organisation skills and ability to prioritise work
Skills & Personal Qualities:
* Plans and prioritises own workload in order to achieve property management deliverables
* Capable of delivering property management effectively and thoroughly within agreed standard
* Seeks efficiencies and cost savings for the client
* Establishes and nurtures harmonious relationships with clients, their advisers and colleagues
* Places a priority on developing own skills, knowledge and abilities in line with team requirements
* Ability to work on own initiative and as part of a team
We foster a culture of inclusion that embraces the unique strengths, perspectives, and experiences of all our employees. We firmly believe that our diversity enhances our team's capabilities, leading to improved decision-making, innovation, and business outcomes. If you have any reservations about applying, please don't hesitate to reach out to your local recruiter for additional information
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