Overview
Location: South Marston Industrial Estate (Big Blue location in Swindon).
Salary: £26,660 per year. Working Days / Hours: 4 on / 4 off (includes weekends on a rota basis) from 6:00pm to 6:00am. Contract: Permanent.
About the role: We are excited to announce that we are currently expanding our team and looking for individuals to join us as Shift Supervisors at our Big Blue location in Swindon as permanent members of the team. Reporting to the Shift Manager, as the Shift Supervisor, you will lead and develop your Warehouse Operatives on shift. You will focus on process adherence with the overall aim of increasing efficiency and quality, whilst simultaneously reducing the impact on the environment.
At Oxwash, we\'re committed to revolutionising the laundry industry, and we believe that our team is at the heart of everything we do. As a member of our team, you\'ll have the opportunity to work with like-minded individuals who are passionate about sustainability and making a positive impact on the world. So why not join us today and become a part of the Oxwash washing revolution!
Responsibilities
* Safety: You will be responsible for your own safety and that of the people around you. You will be responsible for ensuring the use of PPE where appropriate and for the reporting of all accidents, incidents and near misses to the Shift Manager.
* Leadership and team development: Support the Shift Manager with the training of new hires, existing colleagues and the continuous up-skilling of the team. Responsible for leading the more complex tasks in the lagoon as assigned by the Shift Manager. Act as a proxy for the Shift Manager when they are unavailable. Provide general support to junior staff with technical questions related to processing.
* Inventory: You will be responsible for reporting low stock of consumables, any missing items, and any maintenance issues to the Shift Manager / Maintenance Technician.
* Operations: You will be responsible for taking a senior role within the processing team, escalating issues to the Shift Manager when necessary.
* Quality and customer experience: You will be responsible for ensuring all items processed by yourself and the Warehouse Operatives meet the stringent quality requirements. Supporting the Commercial team with customer queries about orders. You must take personal ownership of all tasks you complete and ensure they are carried out to the defined standards.
Key Relationships
* Shift Manager: You will report to our Shift Manager, who is responsible for team\'s operation. They will support your execution, sponsor key projects and foster your development. They are accountable for all delivery in your wheelhouse.
* Revenue Operations: You will work alongside the Revenue Operations and Account Manager team to manage customer complaints and escalations from an operations perspective, reduce churn and revenue loss.
Qualifications
* Technical competency: Lean operation/manufacturing knowledge; you will foster lean methodology and drive improvements within your shift. Working H&S knowledge.
* Technology, automation and innovation: Base knowledge of computer systems to operate internal systems, ability to understand data to aid in root cause analysis, ability to count items on ingress and invoice items accurately.
* Leadership and collaboration: Collaboration, communication, and leadership on your shift with the ability to build effective relationships and support the team.
* Sustainability and values: Champion sustainability initiatives and embody our values of Creativity, Excellence and iIntegrity.
Benefits
* Enjoy the equivalent of 31 days of holiday (including bank holidays), translated into 21.5 shifts per year. Plus option to purchase additional days and take your birthday off.
* Uniform and equipment provided by Oxwash; you will also receive an allowance to buy work-related equipment.
* Free, confidential mental health support plus 1 Mental Health Day off.
* A funded health cash plan
* Cycle to work scheme
* Equal opportunity employer with a diverse, inclusive workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, pregnancy and maternity, marital status or disability status. Please let us know if you would benefit from any reasonable adjustments in order to participate fully in our recruitment process.
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