Job Title: Retail CRM Project Manager
Location: Hybrid with 1-2 days per week at Farnborough, rest WFH
Salary: Competitive
Job type: Full Time, Permanent
Working Hours: Envisaged as 5 days per week (circa 2 - 3 days per week in office - Farnborough)
The Role:
Sales Client relationship Management Consulting services within a dynamic team.
The ideal candidate will be a Self-starter, requiring minimal supervision - ability to 'take a project and run with it' is key.
Services required include:
1. Complete end-to-end project management with solid CRM management experience & organisational skills including the ability to set & drive requirements across multiple functional areas, as well as user training.
2. Salesforce knowledge & ability to do implementations. Familiar with reporting on SF dashboards & gaining insights, with a focus on change management & process enhancement.
3. Process implementation & efficiency with a customer-centric focus. Support the management and completion of JIRA tasks, including project communication and administration. Ability to lead & support User Acceptance Testing, particularly around feature testing & refinement.
4. Flair for people, stakeholder management & Interpersonal relationships. Strong communication skills and the abilit...