Planner
Office based
Monday to Friday
Based in Wembley
(Apply online only) - 42.5 hours per week
Candidates will have the following:
Previous planning or scheduling experience.
Proven experience in scheduling/planning within a Social Housing or Contractor repairs environment.
Competent in communicating with direct operatives, subcontractors and residents.
Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks.
Planning knowledge of what works can be sequenced or can be undertaken concurrently.
Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable.
Previous experience dealing with high volumes of calls and customer repair related enquiries.
Good level of written & verbal English.
Good working knowledge of Microsoft Office.
Good organisation & communication skills e.g. ability to communicate with different stakeholders at different levels.
Passionate about service delivery and customer satisfaction