FOH Team Member - The Chequers - Knebworth, Hertfordshire Company Description Situated in Woolmer Green, a picturesque part of Hertfordshire, The Chequers is an ideal choice be it for business lunches, celebratory meals or just a light bite and drink with friends. The pub has recently undergone a transformational refurbishment and has reopened encompassing an undercover terrace for alfresco dining, large garden, event space for private hire or business meetings and a small selection of stylish guest rooms. It's beautiful! Position We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering. Front of House duties include: Taking responsibility for the customer journey, ensuring their experience is second to none Taking accurate orders and working closely with kitchen staff Ensuring payments and receipts are correct Confidently recommending menu and drinks offerings Observing service and standards and reporting any incidents or issues Being a supportive and proactive team member Requirements Previous experience working front of house in a hospitality or customer facing environment Enthusiasm and passion for food and beer The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment A result driven and ambitious individual keen to develop your career and grow with us Other information We will offer you a great package: £7.50 - £12.44 p/h tips 28 days holiday Company Pension scheme Retail and beer discounts Fun culture surrounded by a supportive team Refer a friend Bonus Employee Assistance programme Benefits portal Career development programme 30% dining discount of all managed houses Great working environment and great prospects!