We're working in partnership with a values‑driven housing provider to recruit an experienced Housing Manager. This is a key leadership role offering the opportunity to step into a well-established service and make an immediate impact—ensuring continuity, supporting teams on the ground, and helping prepare for an upcoming regulatory inspection.
About the organisation
This respected housing provider manages a diverse portfolio of supported and general needs homes across multiple local sites. With a strong community focus, they deliver high‑quality tenancy, income, and estate services through locally based teams, working closely with residents to create safe, well‑managed environments.
Key responsibilities of a Housing Manager
* Provide confident, visible leadership to a busy housing management team
* Line manage and support a team of 8‑10 staff across income, tenancy/estate management and domestic services
* Oversee tenancy management across a multi‑site portfolio
* Monitor and drive income collection performance
* Lead on allocations and lettings activity
* Support resolution of ASB cases (low volume)
* Maintain a strong on‑site presence, coaching and supporting front‑line colleagues
* Contribute to service improvement and regulatory inspection preparation
* Ensure a smooth and effective handover from the current postholder
Working arrangements
* 35 hours per week
* Hybrid model:
o 1‑2 days per week in the main office
o Regular site visits across local properties
o Up to 1 day per week working from home for admin
What we're looking for
* Proven experience in housing management leadership (Housing Team Manager or similar)
* Strong operational knowledge across tenancy management, income, lettings/allocations and ASB
* A confident and supportive people manager, experienced in leading multi‑disciplinary teams
* Comfortable working across multiple sites and maintaining a visible presence
* Able to hit the ground running and manage a smooth transition
* Experience supporting service improvement or regulatory readiness is highly desirable
* A pragmatic, hands‑on approach suited to interim assignments
What's on offer
* Competitive rate of £33 per hour
* Initial 3‑month contract, with potential to extend to 6 months
* Opportunity to make a meaningful impact within a respected housing organisation
* A varied, people‑focused role combining leadership, operational delivery and project work
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