Overview
Company: BaxterStorey
Title: Casual Hospitality/Service Assistant
Location: Oxford City Centre - Brand new facility
Start date: 22nd September 2025
Salary: £13.50 per hour based on a zero hour contract
Benefits:
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Discounts on Perkbox app; high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
We are looking for a casual Hospitality Assistant who thrives on delivering exceptional service. The role is based at a brand new Oxford university facility with a 500-seat concert hall, a 250-seat auditorium, and flexible spaces for music, dance and art.
Job Description
* Quality Control – monitor food quality, presentation, and service standards to meet or exceed customer expectations. Address and resolve any issues promptly to ensure customer satisfaction.
* Logistics Management – coordinate delivery, setup, and breakdown of catering equipment and supplies. Support the flow of events, including food service, beverage distribution, and guest interactions.
* Customer Service – foster positive relationships with clients and guests, address needs and concerns. Handle inquiries, requests, and special dietary requirements with professionalism and courtesy. Seek feedback to continuously improve catering services.
Qualifications
* Friendly, outgoing personality; a people person
* Great work ethic and a positive attitude
* Good listening and verbal communication skills
* Customer-focused with a passion for offering outstanding service
* Ability to work within a collaborative and inclusive team environment
* Good memory and attention to detail
* Strong communication and interpersonal skills
* Adaptable with a solution-oriented mindset
* Previous experience in a similar role, especially in food service
* Some knowledge of food safety and sanitation practices
Additional Information
For almost 20 years, BaxterStorey has created beautiful spaces, exciting menus and friendly teams to provide hospitality experiences our clients deserve. We support your development and aim to ensure a good work-life balance.
Join us to be part of the food revolution and bring your unique perspective to our team.
BaxterStorey Values
* ALWAYS VISIONARY – We strive for better and lead the way
* Wholeheartedly Positive – We are upbeat, motivating and inspiring
* CREATIVELY COLLABORATIVE – We embrace differences to push creativity
* FOREVER CONSCIOUS – We work as a team to protect the planet and support local communities
If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds.
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