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Join Our Team as a Café Team Leader
We’re seeking a proactive and customer-focused Team Leader to join one of our cafés, where a friendly, fast-paced environment awaits. Your passion for excellent customer service, collaborative spirit, and can-do attitude will help ensure smooth daily operations.
In this role, you will:
1. Support the Manager in meeting business and financial goals.
2. Coach, develop, and train team members.
3. Lead by example with impeccable customer service.
4. Maintain operational and safety standards.
5. Ensure food safety and hygiene regulations are followed.
6. Oversee opening and closing procedures in the Manager’s absence.
7. Recognize and celebrate team achievements.
8. Learn and promote our menu offerings.
9. Boost sales through effective team deployment.
10. Deliver health and safety training.
11. Support colleague coaching and development.
12. Seek continuous improvement in customer service.
13. Promote an inclusive environment where colleagues feel respected and valued.
**Minimum requirements:**
* Experience in hospitality, with team/shift leadership experience.
* Passion for customer service.
* Knowledge of health & safety and food safety regulations.
* Effective communication skills.
* Ability to multitask and adapt.
* Initiative to improve work processes.
**What’s in it for you:**
* Flexible working options.
* Development and training opportunities.
* Colleague Clubcard benefits after 3 months.
* Retirement savings plan.
* Life assurance.
* Free wellbeing services.
* Discounts on everyday purchases.
* Uniform provided.
* Holiday entitlement starting at 28 days including bank holidays.
**About us:**
At Tesco, our vision is to become every customer's favourite way to shop, acting responsibly for our communities and the planet. We celebrate diversity and are committed to an inclusive culture where everyone can be themselves. We support flexible working arrangements and are dedicated to accessible recruitment processes.
Note: Successful applicants will need to provide bank details on their start date. We are an accredited Disability Confident Leader and support accessible recruitment. More info at tesco-careers.com/accessibility.
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