Careers that Change Lives
Medtronic is hiring a Senior Customer Marketing Specialist responsible for overseeing and designing support programs and platforms across the customer journey within Medtronic therapy, in collaboration with stakeholders across Medtronic Diabetes, including teams at global, regional, and country levels.
The role involves managing key support programs for the Europe, Middle East, and Africa (EMEA) region as part of the EMEA Diabetes Patient Marketing Team.
A Day in the Life
1. Build and manage a first-in-class Customer Experience to enhance support programs.
2. Gather feedback and generate ideas for new opportunities.
3. Manage relationships with cross-functional, transformation, and country teams.
4. Design and deploy programs and initiatives on Medtronic diabetes devices.
5. Develop marketing assets to promote programs and initiatives.
6. Present new materials and initiatives to internal stakeholders and collaborate with external agencies for accuracy.
7. Optimize and create support programs.
8. Promote a culture of “Putting Patients First”.
Must Haves
* Bachelor’s degree.
* 5 years of marketing experience.
* Experience with digital channels.
* Fluency in English (written and spoken).
* Strong project management skills and adaptability.
* Excellent communication, presentation, and interpersonal skills.
* Accountability, collaboration, and stakeholder management skills.
* Experience working in multicultural and matrix organizations.
* Hands-on attitude to engage with teams for patient engagement improvement.
* High motivation and self-management skills.
Nice to Haves
* Fluency in another European language.
* Good organization and time management skills.
* Experience managing multiple projects simultaneously.
* Knowledge of Medtronic Diabetes devices.
We Offer
* Competitive salary and benefits.
* Flexible working environment.
* Annual Incentive Plan based on company results.
* Pension scheme and healthcare discounts.
* Training via Cornerstone/Skills Lab.
* Employee Assistance Program and Recognize! program.
Our Commitment
We are committed to inclusion, diversity, and equity (ID&E), ensuring zero barriers to opportunity. We foster a culture where all employees are respected and valued. Our efforts extend beyond the workplace to address systemic inequities in our communities, aligning with our mission to bring lifesaving technologies to more people worldwide.
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