2nd line Support IT Engineer - Liverpool
2nd line Support IT Engineer with strong 2nd line IT support, Windows 10 / 11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Liverpool.
My client is looking for someone with a can-do attitude who is rising to facing new challenges, as this will be a hands-on role, offering hybrid working
Key Skills required:
* Experience of working at a 2nd line IT support level
* Experience with Windows Server 19 / 2025
* Windows 10 / 11 & M365 experience
* Azure, Entra and Intune experience
* Good working knowledge of support on-prem and configuring hybrid infrastructure environments
* Hyper-V virtualisation
* O365 suite - Exchange Online
* Active Directory, Group Policy (DNS/DHCP)
* VOIP telephony support
* Experience troubleshooting wired and wireless networks - TCP/IP, etc.
Key roles and responsibilities:
1. Delivering courteous and expert IT assistance to all personnel.
2. Diagnosis and resolution of IT concerns via remote and on-site methods.
3. Deployment of desktop/server software and hardware solutions.
4. En...