Service Delivery Supervisor
Department: Cadent
Employment Type: Permanent
Location: Worsley
Compensation: £45,000 / year
Description
As a Service Delivery Supervisor, you will manage the LDP Operational Teams in delivering the Cadent Mains Replacement Programme in the North West. You will supervise these teams from work handover to project completion, ensuring effectiveness and efficiency. Success will be measured against our three imperatives: HSEQ performance, programme adherence, and customer satisfaction.
Key Responsibilities
* Supervise delivery teams during work activities, including site setup, gas operations, backfill, reinstatement, and site completion.
* Attend sites to communicate the Construction Phase Plan, RAMS, and brief the Team Leader on responsibilities to ensure statutory compliance (CDM, IGEM) and adherence to Cadent standards and procedures.
* Manage street works permits in accordance with NRSWA, including traffic management and permit conditions, and record reinstatement completion.
* Ensure client and operational requirements are met professionally and efficiently.
* Collaborate with the Customer Liaison Officer to engage with customers and address specific needs to minimize disruption.
* Provide daily and weekly reports to meet service levels and objectives.
* Contribute positively to the team by providing solutions and embracing change.
* Report safety issues according to company procedures.
Experience and Qualifications
* SHEA (Gas)
* NRSWA 1991 (Supervisor)
* SCO 1, 2 & 5 (preferred)
* IOSH or SMSTS (preferred)
* NCO Gas Level 2 / Gas manager’s appreciation
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is an Equal Opportunity Employer, celebrating diversity and not discriminating based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability, or other protected characteristics.
We are Armed Forces-friendly and welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
By applying, you agree to our privacy policy concerning personal information security.
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